← All Policies

1. About Us

This website is operated by Prime Gym Turf Ltd, a company registered in England and Wales under company number 17262615. Our registered address is 31 Belmont Road, Wolverhampton, WV4 5UD, United Kingdom. You can contact us at primegymturf@gmail.com.

2. Acceptance of Terms

By accessing or using primegymturf.com and placing an order with us, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, please do not use our website or services.

3. Our Products

Prime Gym Turf Ltd supplies fully custom-made gym sprint tracks and premium turf flooring. All products are manufactured to your individual specifications including custom sizes, colours, branding, and layouts. Because every product is made to order, they are classified as bespoke/custom goods under UK consumer law.

4. Orders & Contract Formation

A contract between you and Prime Gym Turf Ltd is formed when:

We reserve the right to decline any order at our discretion, including where we are unable to source materials or where fraudulent activity is suspected. If we decline your order, any payment taken will be refunded in full.

5. Pricing

All prices quoted are in British Pounds Sterling (GBP). Prices are provided on a bespoke quote basis and are valid for 30 days from the date of quotation. We reserve the right to amend prices at any time prior to order confirmation. Prime Gym Turf Ltd is not currently VAT registered; all prices are therefore inclusive of any applicable taxes unless otherwise stated.

6. Payment

We accept payment by:

Payment Schedule

Unless otherwise agreed in writing, we require a 50% deposit to begin production and the remaining 50% balance prior to dispatch. Production will not commence until the deposit has cleared.

7. Custom Orders & Cancellations

Because all products are manufactured to your specification, once production has commenced, your order cannot be cancelled and your deposit is non-refundable. If you wish to cancel before production has started, please contact us immediately at primegymturf@gmail.com. Any refund in that case will be at our discretion and subject to any costs already incurred.

8. Intellectual Property

All content on this website — including text, images, graphics, logos, and product designs — is the property of Prime Gym Turf Ltd or its licensors and is protected by UK copyright law. You may not reproduce, distribute, or use any content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Prime Gym Turf Ltd shall not be liable for any indirect, incidental, or consequential losses arising from the use of our products or website. Our total liability in connection with any order shall not exceed the value of that order.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be published on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.